Help Line: 904-724-7782


We are here to support and improve the quality of life for family members and those living with mental illnesses and co-occurring substance abuse.

NAMI Jacksonville's Response to COVID 19

NAMI Jacksonville understands that this is a difficult time and the threat of COVID 19 may cause distress to our members and participants.  As a result of the threat of COVID 19 to our vulnerable population, NAMI Jacksonville’s programs have been cancelled until further notice.  This includes the Connections Recovery Support Groups and Family Support Groups.   We continue to monitor the situation and follow guidelines from our local authorities, health departments, and host facilities and we will notify you once our programs reconvene.  As we navigate the challenges ahead, know that NAMI Jacksonville has the safety of our members and supporters at heart.  We will continue to support those of us with lived experience of mental illness during these stressful times.

Virtual Support Options

It is important to take care of yourself during this time and NAMI Jacksonville is here for you.

We are continually seeking how to provide our members and community with the support and quality programs that are at the core of our mission.  We are exploring how to bring you ALL of our programs by trained NAMI leaders that follow the model of NAMI's programs.  Please know that NAMI Jacksonville is here for you and we encourage you to find the support you need in these difficult times.

NAMI Jacksonville's Support Groups have gone Virtual! 


NAMI Jacksonville's Support Groups have moved to Zoom.

Family Support Group - Mondays 6:15 pm
Connections Recovery Support Group - Tuesdays 6:15 pm
Our support groups are free and open to any family member or individual coping with mental illness.
Pre-registration required. Email us for the registration link.


NAMI Florida has listed various virtual NAMI support groups available in our region for both Connections Recovery Support Groups and Family Support Groups occurring on many days and times during the week.  Please visit to find the listings.


Helplines and Resources

Below are some resources you may find helpful in lieu of our in-person support programs.  Please also check our social media feeds for resources and information for virtual support during this time of crisis.


Florida Blue and New Directions Behavioral Health have teamed up to offer a hotline to help Floridians deal with their anxiety over the COVID-19 crisis. Specially trained behavioral health counselors will answer the phone 24-hours a day and offer assistance in both English and Spanish. To receive assistance, please call 833-848-1762.


Florida Crisis and Warm Lines:

NAMI Jacksonville Resource Line (904) 724-7782 or

FL Central Florida Crisis Line (407) 425-2624 24/7

FL MHA SETH Line (954) 578-5640 M-F 6pm-10pm


National Alliance on Mental Illness Helpline:


M-F 10 am – 6 pm ET

Text “NAMI” to 741741

Visit  for NAMI’s response and information on COVID-19.


NAMI Helpline Coronavirus Information and Resources Guide:

SAMHSA Disaster Distress Helpline: 24/7, 365-day-a-year crisis counseling and support for people experiencing emotional distress related to natural or human-caused disasters. Call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.


National Suicide Prevention Lifeline: 24/7, 365-day-a-year hotline for people experiencing suicidal crisis or emotional distress. Call 1-800-273-8255 or click here to chat.


The families and members of NAMI Jacksonville are here to help! We offer understanding to anyone concerned about mental illnesses and the treatment of mental illness.

Mental illnesses are brain disorders that are biologically based medical problems. Untreated, they can cause severe disturbances in thinking, feeling and relating. This results in substantially diminished capacity for dealing with the ordinary demands of life. Mental illness can affect persons of any age and occur in any family. They are not caused by bad parenting and not evidence of weakness of character.

Our Vision

Our Vision is that persons with severe and persistent mental illness can recover and lead productive and meaningful lives within their community of choice.


The Mission of NAMI Jacksonville is to support and improve the quality of life for family members and those living with mental illnesses and co-occurring substance abuse through compassion, education, and advocacy.


800-273-TALK (8255) 

Help is immediately available. If you (or someone you know) are feeling suicidal, call 1-800-273-TALK or 1-888-628-9454 for Spanish-speaking callers.



If you are in need of assistance or information, please call and leave a message. You are important to us and your call will be returned as soon as possible by one of our capable volunteers.